Shipping and Return Policy
Market USA Return Policy
Any item that is branded Tencarva can be returned within 30 days. Items that have been custom ordered cannot be returned unless they are defective. If there are any logo/merchandise defects please contact us within 24 hours of order receipt so that we can get the order corrected. After 48 hours (business hours) there will not be any returns/refunds allowed.
NOTE: All items must be in original condition, unworn, unwashed and unaltered.
Market USA Shipping & Handling Rates
Shipping will be billed to your individual UPS accounts as provided by the corporate office.
Market USA Shipping Policy
We will use our best efforts to ship 90% of all Tencarva branded orders within 72 hours of order (but excluding any non-business days) and will use its best efforts to ship the Licensed Products promptly in the event of unforeseen delays in obtaining product from suppliers. Custom logo orders will be shipped within 7-15 days of art approval. Market USA will be in contact with you as your order status changes.
Market USA Backorders
All backordered items will be shipped/delivered as soon as they are available.